Last Updated: 18 Jan 2026
PayonLocal (“PayonLocal”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and crypto payment gateway services available at https://payonlocal.com.
By using our services, you agree to the terms of this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:
Merchants who register and use PayonLocal
Visitors to our website
Users of our APIs, dashboards, and payment services
This policy does not apply to third-party websites, wallets, blockchains, or payment providers integrated with PayonLocal.
2. Non-Custodial Service Notice (Important)
PayonLocal operates as a non-custodial crypto payment gateway.
We do not store, manage, control, or have access to any private keys, seed phrases, or recovery phrases.
Merchants are fully responsible for managing and securing their own cryptocurrency wallets.
PayonLocal never asks for wallet private keys and does not provide wallet custody services.
⚠️ If a merchant’s wallet is hacked, compromised, lost, or misused, PayonLocal bears no responsibility or liability for any resulting loss of funds.
3. Information We Collect
3.1 Information You Provide
When registering or using PayonLocal, we may collect:
Full name
Email address
Company or project name
Country
Login credentials (passwords are securely hashed)
Support enquiries or communications
3.2 Transaction & Technical Data
We may collect:
Invoice identifiers
Transaction hashes (TXIDs)
Wallet addresses provided by merchants
API usage logs
IP address
Device and browser information
Date and time of requests
⚠️ We do not collect or store private keys or wallet secrets.
4. How We Use Your Information
We use collected information to:
Provide and operate our payment gateway services
Process invoices and transaction status updates
Generate payment notifications and webhooks
Authenticate users and secure accounts
Improve system performance and security
Comply with legal and regulatory requirements (when applicable)
Communicate service updates or respond to enquiries
5. Cryptocurrency Transactions
PayonLocal only:
Detects blockchain transactions
Verifies payment status
Displays transaction data for merchant reference
We do not:
Control blockchain networks
Reverse or refund crypto transactions
Guarantee transaction confirmations
Act as an escrow or custodian
All blockchain transactions are irreversible and subject to the rules of their respective networks.
6. Merchant Responsibilities
Merchants are solely responsible for:
Securing their wallets and private keys
Verifying wallet addresses used with PayonLocal
Managing funds received through blockchain payments
Complying with local laws, tax obligations, and regulations
Ensuring their use of PayonLocal complies with applicable laws
PayonLocal is not responsible for:
Wallet hacks or security breaches
Incorrect wallet addresses
Loss of funds due to user error
Third-party wallet or exchange failures
7. Data Sharing & Disclosure
We do not sell or rent personal data.
We may share data only:
With service providers required to operate the platform (hosting, security, email)
When required by law or legal request
To protect PayonLocal’s legal rights or prevent fraud
Blockchain transaction data is public by nature and visible on public block explorers.
8. Data Security
We implement industry-standard security measures including:
Encrypted communication (HTTPS)
Secure password hashing
Access controls and monitoring
Server and application security best practices
However, no system is 100% secure, and users acknowledge the inherent risks of online and blockchain-based systems.
9. Data Retention
We retain personal and transaction data only as long as necessary to:
Provide services
Meet legal or regulatory obligations
Resolve disputes
Enforce agreements
10. Cookies & Analytics
PayonLocal may use cookies or similar technologies to:
Maintain login sessions
Improve user experience
Analyze website performance
You may disable cookies in your browser, but some features may not function correctly.
11. Third-Party Services
Our services may integrate with:
Blockchain networks
Wallet providers
Payment processors
Analytics services
We are not responsible for the privacy practices of third-party services.
12. Limitation of Liability
To the maximum extent permitted by law:
PayonLocal shall not be liable for any loss of funds, profits, data, or business arising from the use of our services.
Use of PayonLocal is at your own risk.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: support@payonlocal.com
Website: https://payonlocal.com