Last Updated: 18 Jan 2026
This Service Level Disclaimer (“Disclaimer”) explains the availability, reliability, and limitations of the services provided by PayonLocal via https://payonlocal.com (the “Services”).
By using PayonLocal, you acknowledge and agree to the terms of this Disclaimer.
1. No Service Level Agreement (SLA)
PayonLocal does not provide any Service Level Agreement (SLA) and does not guarantee uptime, availability, performance, or response times for its Services.
The Services are provided on an “as is” and “as available” basis.
2. No Uptime or Availability Guarantee
PayonLocal makes no guarantees that the Services will be:
Uninterrupted
Error-free
Available at all times
Free from delays or outages
Service interruptions may occur due to:
System maintenance or upgrades
Blockchain network congestion or downtime
Third-party service outages (nodes, RPC providers, hosting, networks)
Security incidents or cyberattacks
Force majeure events beyond PayonLocal’s control
3. Blockchain & Network Dependencies
PayonLocal relies on independent blockchain networks and third-party infrastructure.
PayonLocal does not control:
Blockchain consensus mechanisms
Transaction confirmation times
Network congestion or forks
Public node or RPC availability
Delays or failures on underlying networks may affect transaction detection, confirmation, or reporting.
4. No Guarantee of Transaction Processing
PayonLocal does not guarantee that:
Transactions will be detected immediately
Transactions will be confirmed within a specific time
Payment status updates will be real-time or accurate at all times
Blockchain transactions are subject to the rules and conditions of their respective networks.
5. Maintenance & Updates
PayonLocal may perform:
Scheduled maintenance
Emergency maintenance
Software updates or infrastructure changes
Such activities may result in temporary service disruptions without prior notice.
6. No Compensation for Downtime
PayonLocal shall not be liable for:
Service downtime
Delayed transaction status updates
Loss of revenue or business opportunities
Missed payments or confirmations
Any indirect or consequential damages
No refunds, credits, or compensation will be provided for service interruptions unless explicitly stated in writing.
7. Merchant Responsibility
Merchants are responsible for:
Designing systems that tolerate service interruptions
Implementing retry and fallback logic
Informing customers of potential delays
Monitoring wallet activity independently if required
PayonLocal should not be relied upon as the sole source of transaction verification for critical operations.
8. Limitation of Liability
To the maximum extent permitted by law, PayonLocal disclaims all liability arising from:
Downtime or service unavailability
Partial or complete service outages
Errors or delays in transaction reporting
Use of the Services is entirely at your own risk.
9. Changes to This Disclaimer
PayonLocal may update this Service Level Disclaimer at any time.
Updates will be effective upon posting on the website with an updated “Last Updated” date.
10. Contact Information
For questions regarding this Service Level Disclaimer, contact:
Email: support@payonlocal.com
Website: https://payonlocal.com